Help pages - Student guide to using NMIT Moodle

In this guide you will be introduced to the basics of accessing course resources and activities available in NMIT Moodle.

Minimum browser required on this site: recent Google Chrome, recent Mozilla Firefox, recent Edge, Safari 6, Internet Explorer 9 (IE 10 required for drag and drop of files from outside the browser).

Assistance

Please contact the ITS Helpdesk if you have any problems using this site:

• HelpDesk@nmit.ac.nz or phone 0800 NMIT IT (0800 664848), available 24/7

Please contact your tutor if you cannot access a course area once you have logged in on NMIT Moodle or if you cannot find materials they have told you will be available.

These pages have been adapted from material kindly provided by the Wintec Moodle team and Humboldt State University

This section covers the basics of logging in, updating your personal information and registering on the relevant course sites.

Computer requirements

Students planning to study our online courses or access NMIT Online from home will require access to:

• A computer capable of running the following software, accessing the internet and playing audio and video files (i.e. has a sound card with speakers or headphones).
• An Internet connection – while the courses can be accessed via a 56 kbps modem we strongly recommend a broadband connection to take full advantage of video and audio resources provided.
• An email programme (e.g. Outlook or Thunderbird) or online email account (e.g. Gmail or Hotmail)
• Minimum browser: Firefox 4, Internet Explorer 8 (IE 10 required for drag and drop of files from outside the browser into Moodle) , Safari 5, Google Chrome 11, Opera 9
• Media player software for playing common audio and video files either as a standalone software (e.g. Windows media player, iTunes, QuickTime, VLC media player) or plug-ins to your internet browser (e,g, Flash).
• Adobe Acrobat Reader (version 7 or above) for displaying PDF files.
• A word processing programme - either Microsoft Word 2000 (or above), Open Office (free), Google Docs (free) or some other equivalent.

Students should also be comfortable with using the computer including, basic file management, email and word processing skills. Access to and familiarity with using a digital camera and uploading pictures would also be an advantage.

The following resources may be useful to guide you through general computing and online study issues.

NMIT Computer support materials

iNeedHelp (http://www.nmit.ac.nz/support/iNeedHelp/)

• provides information on other NMIT computing services as well as resources on a range of general software and internet skills

Library, research and study support

NMIT Learning Support service (http://www.nmit.ac.nz/support/learning/)

• Study tip sheets

NMIT Library (http://library.nmit.ac.nz/)

• Online research resources
• SearchPath - a tutorial on Library services and research skills
• Services for distance students

Online study – so what’s involved? (http://www.nmit.ac.nz/support/online/)

• Hints for studying online

NMIT Moodle login for students & staff

All NMIT students and staff must login to NMIT Moodle using your NMIT computer account.

 
First time users - NMIT computer. If you are visiting this page from an NMIT campus computer you can ignore this page and simply login.

First time users - personal or work computer or device. You must activate your NMIT Computer account before you can login here. Your tutor or programme support team will provide you with your initial username and password or they are provided on your enrolment invoice (details here). You can activate this account on any campus computer or by visiting the activate your NMIT Computer account page.

 
Note: it is good practice to change your computer passwords regularly - we recommend you choose to change them yourselves via Password Reset Services every third month to ensure your privacy.

 
If you have any problems contact the ITS Helpdesk

• HelpDesk@nmit.ac.nz or phone 0800 NMIT IT (0800 664848), available 24/7
• Library 'in person' IT ServiceDesk and email (helpdesk@nmit.ac.nz) is 8am-5pm weekdays only.

Please contact your tutor if you cannot access a course area once you have logged in on NMIT Moodle or if you cannot find materials they have told you will be available.
 

Initial NMIT student account format

Student login example
Name: Jo Bloggs
Student ID: 20049999 (see your student ID card or study invoice)

Username : jo-bloggs

Live@NMIT ID: jo-bloggs@live.nmit.ac.nz (this is also your email address)

Password: 20049999Jb (that is: ID number followed by upper case first initial, lower case last initial)

Remember the hyphen between names is important and the password is case sensitive!

NOTE – long names:

Usernames are restricted to a maximum of 20 characters , and any punctuation in names has been removed. (e.g. Simon Foxton-Hummingbird will have a username of Simon-FoxtonHummingb).

You can change your password on any campus computer or via our Password Reset Services page.

If you have any problems contact the ITS Helpdesk

• HelpDesk@nmit.ac.nz or phone 0800 NMIT IT (0800 664 848) or visit the ITS Helpdesk in the Nelson LLC
• 0800 NMIT IT Available 8am-8pm weekdays AND 2pm-6pm Sunday (Term period only)
• Library 'in person' IT ServiceDesk and email (helpdesk@nmit.ac.nz) is 8am-5pm weekdays only.

When you change your password it must be in the following format

1. Be at least eight (8) characters in length

2. Have at least one (1) capital letter – ABC …

3. Have at least (one) 1 number 123 …

4. Have at least one (1) lower case letter – abc …

5. Cannot contain spaces or 3 consecutive letters from your user name” e.g. jimmy cannot use jim, mmy, etc.

6. Not be the same password that you have used in the last 24 passwords

Trouble logging in?

Have you activated your NMIT computer account yet? You must either login on an NMIT campus computer OR activate your NMIT computer account before you try to login on NMIT Moodle.

Make sure

• You include the hyphen in your username/NMIT ID (e.g. jo-bloggs).
• Check your “Caps Lock” key is not active on your keyboard and that you have entered your initials in the correct case.
• If you supplied a preferred name in your enrolment forms this has been used for your username (e.g. Elizabeth Smith prefers to be known as Liz Smith. Her username and NMIT ID  is Liz-Smith
• Usernames are restricted to a maximum of 20 characters, and any punctuation in names has been removed. (e.g. Simon Foxton-Hummingbird will have a username of Simon-FoxtonHummingb).
• Occasionally other people at NMIT may share you firstname and lastname. In this situation numbers have been added to the usernames to ensure they are unique. You could try adding 2 or 3 on the end of your username (e.g. Jo-Bloggs2)

Nothing works? Please contact the ITS Helpdesk if you have any problems using this site:

• HelpDesk@nmit.ac.nz or phone 0800 NMIT IT (0800 664848), available 24/7.

Logging in using a personal device

If you are experiencing difficulty logging in from off-campus, some of the following may help: 

1. Restart your device, and try again.
2. Try adding "AD\" in front of your username. e.g. AD\jane-student
3. Use  your NMIT-supplied email address as your username e.g. jane-student@live.nmit.ac.nz
4. Switch to another browser, for example IE or Chrome.
5. Try deleting temporary internet files (Clear cache) and restart entire browser session or restart your machine.

NMIT Moodle login for special users

Special users are people who aren't students or staff members but have been provided login access to NMIT Moodle for community or project work.

If you have problems logging in, please contact moodlesupport@nmit.ac.nz to request a reset of your NMIT Moodle password.