How to enable Zoom transcriptions

Retrieved from: https://support.zoom.us/hc/en-us/articles/115004794983-Using-audio-transcription-for-cloud-recordings- ;

Check transcriptions are enabled 

To enable the audio transcript feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled.
   Notes:
   • If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
   • If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
4. In the Advanced cloud recording settings, click the Audio transcript checkbox to enable it, then click Save to confirm the change.

Generating a transcript

To generate a transcript, start a cloud recording. 

After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.

Note: The audio transcript may take additional time to process after the cloud recording video/audio has processed.

Viewing and editing the transcript

Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor  or word processing application. You can also view or edit transcripts in the web portal.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings.
3. Click the name of the recorded meeting.
   You will see a list of recording files.
   
4. Click the play icon.
   The text of the transcript displays on the right-hand side of the video. 
5. Hover over a phrase you want to edit and click the pencil icon.
   Note: If a phrase belongs to an unknown speaker, you can also hover over Unknown Speaker and click the pencil icon to edit the name.
   
6. Make any changes to the text, then click the check mark.  
   The updated version of the text is displayed when you play the audio or video file.

Displaying the transcript as closed captions

The transcript is automatically embedded within the audio and video file, but is hidden by default. To see the transcript in the audio or video file:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings.
3. Click the name of the recorded meeting.
   You will see a list of recording files.
4. Click the play icon.
5. Click the CC icon at the bottom right of the screen.     
   The text displays on top of the video, similar to closed captioning.

Searching within the transcript

You can search for text within the transcription and you can search for transcribed recordings that include the text you are searching for.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Recordings.
3. In the Search by list, choose Keyword. 
4. Type a word or phrase in the text entry box, then click Search.
   Note: This shows the list of meetings that includes the keyword in the transcript.
5. Click the applicable meeting to view the transcript.
6. Click Audio transcript. The text of the transcript displays on the right-hand side of the file. 
7. Navigate to the Audio Transcript panel on the right and type the keyword into the search box at the top. All instances of the keyword are highlighted.