Completion requirements
Click on the 'Add a new topic' button below and type in your answers to the following:
You are a newly appointed retail sales manager for a busy service station.
You have had many years of experience working as a retail sales assistant and you are concerned there are no procedures in place to support/protect the staff should a security problem occur.
Being open all night is also a concern for yourself and the other staff on duty during those times as you often have to work at night.
- Open the file How to Implement Safe Workplace Practices ACC. Navigate to page 111/112 and read through the sections on Robbery and Aggressive or Threatening Situations.
- Decide on some procedures for staff to follow should a robbery occur or someone is aggressive toward them or they are threatened while at work.
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