Section outline
-
Create effective channels for communication
Mā te kōrero ka mohio, mā te mohio ka marama, mā te marama ka matau, mā te matau ka ora - With communication comes knowledge, with knowledge comes understanding, with understanding comes wisdom, with wisdom comes wellbeing.
How can we set up and maintain effective online communication with and between learners? Moodle offers a number of tools that can help, including messaging, announcements and forums. What matters most, however, is how we put these tools to best use, and that we are consistent in our approach to communicating online.
-
Why:
Putting communication protocols where students will see them brings them to the forefront. Learners will know when and how they can communicate with you, and with their peers. This helps mitigate the barriers that can impact communication online.
Consider this example of clearly communicated protocols.
How (basic):- Add a label to a prominent area of your course (e.g. home page).
- Edit the label, outlining how you will communicate with students. Set clear parameters re. your availability. Outline how students can communicate with each other. Add your online office hours if you have them.
Variations (advanced):- Create a table to display your online office hours.
- Create a page for 'Communication' to make it stand out right alongside e.g. the 'Assessment' or 'Course Schedule' page tabs
- Add a side block with key details, e.g. ‘If you have a question, add it to the course forum, or email me and I’ll get back to you within 24 hours.’
-
Why:
One of the most effective and simple ways of interacting with students online is by posting in the Announcement forum.
As these linked examples from NMIT courses show, announcements are a great way to: give students an overview of the week ahead, provide timely lockdown communication, provide assessment updates, or provide details of an upcoming fieldtrip.
How:- Go to the Announcement forum in your course. By default, it appears on the Home page.
- Click to open the forum, then click ‘Add a new topic’.
- Give your announcement a subject and type your message.
- Click 'Post to forum'. Students will be notified via email to their @live.nmit.ac.nz account.
- Schedule an announcement to be posted at a certain date and time.