Technology Support
CLEAR COMMUNICATION
- Worked to clarify the various tech support options available to staff and learners
- Monitoring usage stats to see if LDF implementation drives changes in requirements
MOODLE SUPPORT
- Continuous work to update the support for Moodle for our learners
MERGED SUPPORT SERVICES
- Tier 1 support provided from within the library, by the Learner Services team, plus relocating of an IT resource